Call us: 020 8905 7765

Asiana Money Transfer and Exchange Limited is a financial processing firm with its headquarters at 15-17 Queensbury Station Parade, Queensbury, Edgware HA8 5NR and a website at www.asianamoneytransfer.com Tel: +44 (0)2156 987 456 Email: info@asianamoneyexchange.com.

The company is established in England and Wales with company number 09469907 and is a Money Services Business (MSB) registered with MSB No: 12824467. Asiana Money Transfer and Exchange limited is Authorized and Regulated by the Financial Conduct Authority (FCA) FRN: 690627, for the provision of payment services.

This privacy policy explains how Asiana Money Transfer and Exchange Limited receives and uses your personal information, such as information you have on the website: (need to access the website) or our smartphone application, which is managed and run by Asiana Money Transfer and Exchange Limited (“we”, “us”, or “our”). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

If you have questions or concerns regarding this policy, you should first contact us using info@asianamoneyexchange.com.

Personal Information: Collection and Use

The following personal information is collected from you:

  1. Name, title, email address, mailing address, and phone number are examples of contact details.
  2. Proof of your identity (for example passport information)
We have access to information about your social media accounts as a result of your connections with us on social media platforms like Facebook, LinkedIn, and Twitter:
  1. User names, identification numbers, and passwords are examples of unique identifiers.
  2. Details about billing, such as a credit card number and a billing address
  3. Date of Birth
  4. Age, education, ethnicity, desires, and zip code are all examples of demographic details.
We make use of this data to
  1. Create an account for yourself.
  2. As defined in our terms and conditions, provide the Services.
  3. Complete the purchase.
  4. I'll give you an email confirmation.
  5. Give you the service detail you've needed.
  6. Enhance your online experience, as well as our website/service.
  7. Observe all legislative and regulatory requirements.

Safety is essential

We are concerned about the confidentiality of your personal information. We encrypt the transfer of such documents, such as a credit card number, when you enter it on our order forms using appropriate security measures. We secure sensitive information sent to us by adhering to the highest industry requirements, both during transmission and after we receive it. Please keep in mind, however, that no form of Internet transmission or electronic storage is completely safe. As a result, we cannot guarantee the confidentiality of Personal Data sent to our site by third parties that are not under our jurisdiction. If you have any concerns about our website's security, please email us at info@asianamoneyexchange.com.

Opt-out/Choice

You will unsubscribe from our newsletter or marketing newsletters by following the unsubscribe directions included in these documents, or by contacting us at info@asianamoneyexchange.com. On special occasions, when it is appropriate, we will send you service-related email announcements. We can, for example, send you an email if our service is temporarily unavailable for maintenance. You cannot opt out of these non-promotional newsletters.

Exchange of data

We can only exchange your personal information with third parties in the forms specified in this privacy policy or the terms and conditions, such as credit reference services to check your identity or money transfer recipients via the Service. When we have your permission, we will share your details with third parties we think may be of interest to you.
We may share your personal information with companies who assist us with our business operations or provide customer service, such as local banks or money exchange houses, as well as IT or digital marketing providers. These businesses are only allowed to use your confidential information to deliver these services. If you have any questions, please email us at info@asianamoneyexchange.com.
We can also share your personal information with third parties.

  1. in response to appropriate demands by public bodies, such as those related to national security or law enforcement;
  2. if required by statute, such as in response to a court order, warrant, or other legal process;
  3. when we believe in good conscience that disclosing information is important to protect our rights, comply with our legal or regulatory responsibilities, protect your or others' protection, investigate crime, or answer to a legislative or regulatory request;
  4. Any change of ownership or uses of your personal information, as well as any options you might have about your personal information, will be alerted to you by email and/or a prominent note on our website if Asiana Money Transfer and Exchange Limited is interested in a merger, takeover, or selling of all or a portion of its assets;
  5. with your prior permission, to some other third party.
We may move your personal information outside of the European Union to jurisdictions that provide a degree of legal security for your data that falls short of European legal standards. We take care to safeguard the privacy in all situations, and we only make those transfers in accordance with the Data Protection Act 1998.

Third-Party Information Collected

You can send us personal details about people, such as the names and identifiers of the recipients, their identity, phone number, bank account information, or email address. If so, you confirm that you have the necessary authority to do so and to authorise us to use the material, and that we will only use it for the purpose for which it was given to us.
Please contact us at info@asianamoneyexchange.com if you think one of your friends has contacted us with your personal details and would like it deleted from our database.

Monitor Technologies (Cookies and Others)

Asiana Money Transfer and Exchange Limited and our marketing clients, partners, or analytics or service providers use technology like cookies, beacons, identifiers, scripts, or related technologies. These tools are used to analyse patterns, manage the website, monitor users' movements around the website, and collect demographic data on our entire user base. In an individual as well as aggregated basis, we can obtain reports focused on how these organisations use these technologies.
Cookies are used to recall user preferences, to authenticate users, and to have a better user experience. The use of cookies can be regulated by the user at the browser level. You can still use our website if you refuse cookies, but your ability to use certain features or areas of our website may be restricted.

    Log Files
    - We collect these information automatically, as do most websites, and archive it in log files. Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit websites, operating system, date/time stamp, and/or clickstream data are examples of this details. This automatically gathered log information can be combined with other information we have about you. This is so that we can enhance the services we provide you and the site's accessibility.

    Re-targeting / Behavioural Targeting
    - We can work with a third party to either view or handle ads on our website. Our third-party partner may use technologies like cookies to collect information about your activities on this and other sites so that you can receive ads tailored to your browsing habits and interests. If you do not want this information to be used to serve you interest-based advertising, please email us at info@asianamoneyexchange.com. You'll continue to have generic advertisements.

Application for mobile devices

We gather information about the type of computer you use, the operating system update, and system and performance information as you download and use our Services. We will send you push notifications from time to time to keep you informed of any upcoming events or promotions. You will switch certain forms of messages off at the system level if you no longer want to receive them. We'll need to gather some information about your smartphone, such as the operating system and user identity information, to ensure you get the right updates.
We gather your location-based information in order to (find a location in your area that you might be looking for). This knowledge will only be shared with our mapping company for the sole purpose of supplying you with this service.
We can share your geo-location data with third parties so that they can serve you advertisements for local businesses (such as restaurants). If you do not want us to share your details in this way, please let us know by sending an email to info@asianamoneyexchange.com.
You can opt-out of location-based services at any time by changing the settings on your computer or sending us an email at info@asianamoneyexchange.com.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.

Other Websites' Links

Our website contains links to other websites whose privacy policies which vary from Asiana Money Transfer and Exchange Limited's. If you upload personal information to any of those pages, those sites' privacy policies restrict your information. We recommend that you read the privacy policies of every website you use carefully.

Widgets for Social Media

Social Media Widgets or Features, such as the Facebook Like button and Twitter button, are interactive mini-programs that run on our platform to deliver unique resources from another business (e.g., displaying the news, opinions, music, etc.). The Widget can collect personal information about you, such as your email address. The Widget can also set cookies in order to run properly. The privacy policy of the organisation that developed this Widget controls the details gathered by it.

Testimonials

We display personal testimonials of satisfied customers on our website in addition to other endorsements, where you have agreed with a third-party review site that we may do so. If you wish to update or delete your testimonial, you can contact us at info@asianamoneyexchange.com.

Updating and Correcting Your Personal Data

Asiana Money Transfer and Exchange Limited will provide you with information on whether we have all of your sensitive information if you submit it. By contacting us at info@asianamoneyexchange.com., you may request to check, erase, or update your personal details to ensure that it is correct. Within 30 days, we will respond to your request for entry.
We will keep your records for as long as your account is active or as long as it is necessary to provide you with services, which could include a list of your transactions on our website. Please contact us at info@asianamoneyexchange.com if you want to terminate your account or insist that we no longer use your details to provide you with services. We will keep and use the details for as long as we need it to meet our legal requirements, settle conflicts, and uphold our agreements, and we will safely erase it when we no longer need it.

Changes in Privacy Policies and Notification

This privacy statement can be updated to incorporate improvements in our information policies. Prior to the change being effective, we will contact you by email (sent to the e-mail address listed in your account), a note on this page, or a connection from your mobile application if we make any material changes. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

You can contact us about this privacy policy by writing or email us at the address below:
Asiana Money Transfer and Exchange Limited
15-17 Queensbury Station Parade,
Queensbury, Edgware HA8 5NR
Email: info@asianamoneyexchange.com
Phone: 020 8905 7765